Science

Cabin Crew Manager

Cabin Crew Managers lead, manage, coach and inspire teams to create a high performance culture that ensures the consistent delivery of world-class service in the airline industry.

A Cabin Crew Manager is an expert in people management and customer service. They ensure the delivery of a world-class level of service that puts the customer first on each and every flight. They also need to be trained to manage emergency situations.

A Cabin Crew Manager ensures that customer service, people and operational targets are achieved.

Cabin Crew Managers are experienced in managing a team within a high profile customer service and hospitality environment. They have the ability to coach, mentor, engage and develop others as well as being able to lead a portfolio of business initiatives.