Business Systems Analyst
A business analyst (often referred to as a systems analyst) studies the information systems that organisations need. After analysing all the factors, they may then design and implement a business system to improve performance or resolve existing problems. An analyst may also be involved in ongoing maintenance, eg, updating an organisation's computer and telecommunications systems.
The role of a Business Analyst can also be defined as a bridge between business problems and the technology solutions. Business Analysts are required to analyse, transform and ultimately resolve the business problems with the help of technology.
There are at least four tiers of business analysis:
- Strategic planning — to identify business needs
- Business model analysis — to define policies and market approaches
- Process design — to standardise workflows
- Systems analysis — the interpretation of business rules and requirements for technical systems (generally within IT)
The Business Analyst is someone who is a part of the business operation and works with Information Technology to improve the quality of the services being delivered, sometimes assisting in integration and testing of new solutions. The BA may also support the development of training material, participate in its implementation, and provide post-implementation support. This may involve the development of project plans, and the job often requires project management skills.